The hardest working out-sourced Indian on the planet, Mammed Udi runs 8 different tech-support hotlines, a suicide hotline, a game-cheat hint hotline, and a numerous variety of other phone-based help services. Somewhat sarcastic to his American customers, he has a knack for wasting people's time while giving them no assistance. Also rather bitter due to a complex relationship. More on that as it develops.